11 / Emergencies
Know who to call and what to do if the unexpected happens — medical, security, natural disaster, or consular support.
Emergency Hotlines
1990
Suwa Seriya Ambulance
Free nationwide 24/7 ambulance
110
Police Emergency
General police and crime response
119
Fire & Rescue
Fire brigade and rescue services
1912
Tourist Police
English-speaking support for visitors
Medical
Asiri, Nawaloka, Lanka Hospitals, and Durdans in Colombo offer 24/7 emergency care with international standards and English-speaking staff.
Keep your insurer’s emergency number and policy number accessible. Confirm coverage includes medical evacuation from remote areas.
Security
Specialized units assist visitors with theft, scams, lost documents, and language barriers. Report incidents promptly to get a police report for insurance claims.
Register with your home embassy if staying long-term. Embassies can issue emergency travel documents and provide updated safety advisories.
Providers
Nature
Check the Department of Meteorology alerts during monsoon seasons. Avoid coastal areas under tsunami warnings and follow local evacuation routes.